Blue Hippo Funding says it will help people with poor or no credit to purchase a computer. However, some say the company takes advantage of the people it claims to help.
Wanda Craighead said she started paying $39.95 a week for a year to buy a computer through Blue Hippo Funding. She claims she was promised the computer would arrive in February, but didn?t receive it until April. She said when she called to find out where her computer was, she was given the run around.
?They wouldn?t tell me when they were going to ship the computer. They wouldn?t give me any information about the computer or anything,? Craighead said.
After receiving the computer, Craighead realized she had shelled out more than $2,000 to the company and could have purchased the same computer from the manufacturer for less than $800.
When Craighead called the Better Business Bureau (BBB), she said the representative told her she wasn?t the first to complain about Blue Hippo.
The BBB says it has received more than 2,000 complaints about Blue Hippo nationwide, including complaints about advertising, sales practices and late delivery. The attorney generals of West Virginia and Illinois are now suing Blue Hippo for not revealing crucial information to customers up front.
A Blue Hippo spokesman told News 12 New Jersey, ?The company provides a service to people who might not have access to technology or the Internet by virtue of not having access to traditional lines of credit. Every customer knows up front what the costs are.?
For an extended interview with a Better Business Bureau representative, go to channel 612 of your iO digital cable box and select iO extra.