(AP) - Ticketmaster agreed Monday tochange its online ticket sales process after butting heads withBruce Springsteen and his fans.

Ticketmaster reached a settlement with New Jersey, where theSpringsteen concert in question had been scheduled, said stateAttorney General Anne Milgram.

The changes apply to all Ticketmaster sales nationwide, shesaid.

Ticketmaster said in a statement Monday that the problem wascaused by a software glitch. The "voluntary agreement" with theattorney general just formalizes changes the company had alreadyimplemented, the company said.

Springsteen ticket seekers were redirected from the mainTicketmaster site to a subsidiary that charged more. Milgram saidat the time that redirecting them might have violated the state'sconsumer fraud act.

Springsteen said on his Web site that he and the E Street Bandwere "furious."

Ticketmaster did not admit wrongdoing but agreed to pay thestate $350,000, Milgram said.

The company will also compensate ticket holders who complainedand change how it handles secondary sales, she said.

For more on the settlement, go to channel 612 on your iO digital cable box and select iO Extra.