New Jersey Transit officials say its handicapped-accessible buses work 97 percent of the time. However, the I-Team found out this is not always true as the I-Team joined one commuter in a wheelchair in his quest to find a bus that could accommodate him.

Eric Hohlach says if he wants to get someplace that is six miles away, he must leave at least two and half hours early. With the I-Team cameras rolling, Hohlach waited at the bus stop only to have five drivers tell him the wheelchair lifts were not working.

Even though NJ Transit buses are required by law to provide assess to people with disabilities, Hohlach is not the only one who has had problems riding public transportation. A legal director for the American Civil Liberties Union says the issue is so serious that NJ Transit could be breaking the law.

A spokesman for NJ Transit still insisted their handicapped-accessible buses work nearly 97 percent of the time. While NJ Transit officials refused to see the I-Team's video, they did say if the investigation uncovered a serious problem, the company would fix it. Click here for an update to this I-Team investigation