Consumer Alert: Dealership vs. shop for car repairs

When it's time for car repairs, is it worth the extra money to take your vehicle to the dealership, or is a local repair shop the way to go?

News 12 Staff

Feb 22, 2019, 6:07 PM

Updated 1,914 days ago

Share:

Consumer Alert: Dealership vs. shop for car repairs
When it's time for car repairs, is it worth the extra money to take your vehicle to the dealership, or is a local repair shop the way to go?
Experts say it all depends.
"When we did a survey of 40,000 consumer reports members, we found out that their preference was to go to independent shops over dealers," says Patrick Olsen, automotive director for Consumer Reports.
Olsen adds, "If you got a very tricky problem, the dealer may have better training, better equipment that can get that work done in a better way for you."
If you own a top-selling car, like a Toyota Camry or a Honda Accord, Olsen says a competent mechanic should be fine. The more unique your car, the more likely it's worth the higher price to have the dealer do the repairs.
And of course, always use a dealership for warranty repairs or recalls.
Wherever you decide to go, the key is finding someone you trust. It can be a good idea to go by word of mouth -- talk to your friends, family and neighbors about who they take their car to for repairs.
Another piece of advice: it can pay to haggle. Consumer Reports found only one in five motorists tried to negotiate a lower price -- but most of those who took the time to do it wound up paying less.


More from News 12
0:33
Monmouth County high school students may have had personal info stolen in data breach

Monmouth County high school students may have had personal info stolen in data breach

1:57
Taste of summer returns to New Jersey with highs in the mid-80s

Taste of summer returns to New Jersey with highs in the mid-80s

0:45
Manchester police: 2 men accused of burglarizing several businesses around New Jersey

Manchester police: 2 men accused of burglarizing several businesses around New Jersey

2:35
Ocean Grove temporarily allows Sunday morning beach access

Ocean Grove temporarily allows Sunday morning beach access

0:16
Krispy Kreme opening new location at the Jersey Shore

Krispy Kreme opening new location at the Jersey Shore

0:25
Prosecutors: 73-year-old man accused of murdering his wife in their Moorestown apartment

Prosecutors: 73-year-old man accused of murdering his wife in their Moorestown apartment

1:57
Peapack-Gladstone taking new steps to control geese problem

Peapack-Gladstone taking new steps to control geese problem

0:23
NJ Transit police save man from drowning in Hudson River with rescue ring buoys

NJ Transit police save man from drowning in Hudson River with rescue ring buoys

0:20
Prosecutor: Teen killed, another injured in shooting outside Trenton apartment

Prosecutor: Teen killed, another injured in shooting outside Trenton apartment

1:54
Best of New Jersey: A taste of Italy in Monmouth County at Limoncello at Piazza Di Roma

Best of New Jersey: A taste of Italy in Monmouth County at Limoncello at Piazza Di Roma

0:14
Prosecutor: Walk-in Camden hospital patient dies days after being shot

Prosecutor: Walk-in Camden hospital patient dies days after being shot

0:25
PBA: Millburn police officer killed in car crash

PBA: Millburn police officer killed in car crash

1:18
TGI Fridays in Brick Township among 36 across the US permanently closing

TGI Fridays in Brick Township among 36 across the US permanently closing

0:30
Jersey Proud: Hillside HS football team sorts food donations for those in need

Jersey Proud: Hillside HS football team sorts food donations for those in need

2:13
‘It’s our responsibility to tell their story.’ Vietnam Veterans Memorial Wall unveiled in Wayne Township

‘It’s our responsibility to tell their story.’ Vietnam Veterans Memorial Wall unveiled in Wayne Township

2:30
Roselle schools temporarily put on lockdown following reports of gunfire in the area

Roselle schools temporarily put on lockdown following reports of gunfire in the area

0:15
Officials: Single-engine plane crash-lands in Holland Township field

Officials: Single-engine plane crash-lands in Holland Township field

1:51
Officials: Train pulls down wires in Elizabeth, causing some power outages

Officials: Train pulls down wires in Elizabeth, causing some power outages

2:31
Prosecution focuses on Egyptian halal beef deal in Menendez’s bribery trial

Prosecution focuses on Egyptian halal beef deal in Menendez’s bribery trial

2:27
Advocates express concern as badly decomposed dolphin washes up in Long Branch

Advocates express concern as badly decomposed dolphin washes up in Long Branch