Target customer claims retailer cheated him out of getting a newly released PlayStation 5
The release of PlayStation 5 certainly has gamers excited. But getting one is not always easy.
News 12 New Jersey's Tony Caputo was outside the Target store in Jersey City this morning where a man believes he, and others were cheated out of getting one.
Jose Dumey says he is upset after hoping to purchase a PlayStation 5, for around $500, for his kids for Christmas. He says he got to Target around 1 a.m. this morning and was excited to see he was fourth in line.
He was excited because he and the others in line had used a third-party app that showed them this particular target in Jersey City had eight PlayStation 5 available to sell. Today was the first day for first come, first serve on purchasing the popular gaming device.
But when the Target opened, they were told a different story.
"Supposedly they created a list from people that were there at 10 o'clock at night, and told them they could go home, that they were going to put them on this list and they could come back and you know buy whatever units were available. There was no sign posted on Target store no sign whatsoever," says Dumey.
Dumey provided News 12 New Jersey with a video of the manager explaining to those in line that a list was indeed made the night before.
He believes Target violated the purchasing rules by allowing this list, especially for those who were at the store on Nov. 12, which he says was supposed to be for pre-order pick up only.
He says he reached out to Target's corporate office and was told the decision to make a list was indeed wrong.
News 12 New Jersey's Tony Caputo reached reached out to corporate as well, the retailer confirmed they are aware of Jose's complaint but did not have a response by airtime.