Passaic Valley Water Commission to resume shutoffs in April as winter termination program ends

Passaic Valley Water Commission says it has made frequent attempts to notify delinquent customers of their past due balances.

Lanette Espy

Mar 21, 2023, 12:06 PM

Updated 481 days ago

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The Passaic Valley Water Commission announced that starting in April, it will shut off water for delinquent accounts or accounts who have past due balances. The annual Winter Termination program - which prevented winter shutoffs - ended March 15.
The water utility company says it has made frequent attempts to notify delinquent customers of their past due balances.
"We understand these are difficult times for many of our customers, and we have done everything in our power to work with them and to provide assistance where possible," said Jim Mueller, PVWC Executive Director. "However, as a utility company, we also have a responsibility to ensure that our customers pay for the services they receive.”
The commission offers a no-interest payment plan for customers to enroll in. PVWC enrolled in the states Low Income Household Water Assistance Program (LIHWAP) in 2022 and says this is to help customers who are behind on water bills. Customers are encouraged to apply for the aid.
For additional information on the program and to apply for assistance, visit pvwc.com or call 973-340-4300.


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