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Stop & Shop restores website, app after security-related outage

Stop & Shop previously said it had no evidence that customer data was compromised.

Derek Callahan

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Oct 20, 2026, 5:22 PM

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Stop & Shop has restored its website and mobile app following a security-related outage that disrupted online services for more than a week.

The supermarket chain confirmed Tuesday that customers can once again place online delivery and pickup orders through its website and app.

READ MORE: Stop & Shop offering in-store discount to customers as systems remain down due to security issue

READ MORE: Stop & Shop website, app outage enters fourth day; expert suspects hacking

The services had been unavailable since Oct. 12, when the company said it proactively took some systems offline to protect its network following a security issue.

Stop & Shop previously said it had no evidence that customer data was compromised.

RELATED: Stop & Shop's website and app remain down following 'security issue'

"We thank our customers for their patience and understanding and look forward to serving them online again," the company said in a statement Tuesday.

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