Tom Krosnowski

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Mar 3, 2025, 6:39 AM

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Updated

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New Jersey Transit’s new customer advocate is calling for rider complaints.

Franck Beaumin, recently appointed to the role, relies on input to address service issues, News 12 New Jersey’s Tom Krosnowski reported in this week’s “The Toll of Commuting.”

Krosnowski met with Beaumin and examined data to reveal the transit system’s reliability, spotlighting a daily challenge for thousands of commuters.