News 12 helps Con Edison customer with smart meter bills
Maria Davila says she got a notice that her smart meter was not being read accurately, and she was later hit with a bill over $300.
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News 12’s Noëlle Lilley was able to help a woman in Allerton who said her energy bills were sky-high after Con Edison told her that her previous bills had been wrong.
Maria Davila says in October 2023, there was a gas leak in her building on Barnes Avenue and the gas was shut off. It was eventually turned back on. Apparently, after that, Davila says she got a notice that her smart meter was not being read accurately, and she was later hit with a bill over $300.
She's not the only one. Back in August, Rep. Ritchie Torres accused the company of overcharging New Yorkers.
However, after News 12 reached out, Davila says Con Edison's executive office agreed to reduce the money they said she owed from more than to just around $100.
Con Edison also told News 12 that the company cannot charge customers for past bills for more than three months, per rules from the Public Service Commission. The company also said that it was the billing system, not Davila's smart meter, that was incorrect.
Davila says she’s grateful and hopes other customers advocate for themselves like she did.
