Camden County woman claims her Ring camera was hacked

Posted: Updated:

A Camden County woman's Ring camera was hacked this week, and police believe the same person may have already struck in another state.

The woman, who did not want to be identified, says she got the camera to keep an eye on her dogs.

She says her 11-year-old son first heard something through the camera before he went to school on Tuesday. An hour later, she says she heard a loud siren through the camera.

"They lured us to that room with the siren and then used an expletive with my husband," she says. "Right away he took the battery out, took it apart."

She says she rebooted the system the next day by deleting and then re-downloading the app and changing her password. Within 10 minutes, she says the siren was going off again and a voice began talking.

The woman tells News 12 she reached out to police after removing the camera. Police say the voice is identical to that of a Ring camera that was hacked in Mississippi.

The family tells News 12 they've been disappointed with Ring's response and plan to remove their outdoor Ring camera and replace them with another brand. They say they plan to press charges if the person is identified.

A spokesperson for Ring says in a statement, "Customer trust is important to us and we take the security of our devices seriously. Our security team has investigated this incident and we have no evidence of an unauthorized intrusion or compromise of Ring’s systems or network."

The statement continued, "Recently, we were made aware of an incident where malicious actors obtained some Ring users’ account credentials (e.g., username and password) from a separate, external, non-Ring service and reused them to log in to some Ring accounts. Unfortunately, when the same username and password is reused on multiple services, it’s possible for bad actors to gain access to many accounts."

Ring says the company encourages users to protect their passwords and to enable two-factor authentication.

 

 

 

 

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