NJ Transit’s new ‘customer advocate’ seeks to improve riders’ experience

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NJ Transit’s new ‘customer advocate’ seeks to improve riders’ experience

New Jersey Transit is making an attempt to improve customer service for its riders.

News 12 Staff

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Apr 29, 2019, 9:03 PM

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Updated

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49°

Local

Weather

Crime

Politics

Toll of Commuting

Homeless Youth In Crisis

Hot Toys

NJ Transit’s new ‘customer advocate’ seeks to improve riders’ experience

New Jersey Transit is making an attempt to improve customer service for its riders.

Top Stories

Possible tornado reported in Chesterfield with storms causing damage across New Jersey

STORM WATCH: More rain on the way with temperatures turning much colder Friday

News 12 field crew takes shelter in basement while tornado chasing

Truck driver killed after tractor-trailer overturns, catches fire on New Jersey Turnpike

Cargo ship strikes bridge between New Jersey and Philadelphia, causing traffic backup

Fourth fire in 4 days damages Paterson home

Warning signs before the fall: Inside the investigation into the Flatbush collapse

Wayne uses artificial intelligence to help decide which roads get repaved

Vacant Lord & Taylor in Westfield bought by developer

Jersey Proud: Harley-Davidson riders bring holiday cheer

Widespread outage hits Microsoft apps, including Outlook

Drone footage shows Paterson police arrest burglary suspect

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Worker killed, another missing after scaffolding collapses beneath Long Island bridge

Montclair man killed, Elizabeth man missing after Long Island bridge scaffolding collapse

Police: Allentown man shot and killed in Trenton; suspect arrested with gun, police say

Water main break leaves some Jackson residents without water, causes roadway collapse

United Airlines moves to block AI bots from booking, ticketing systems

Cristiano Ronaldo tops New Jersey sports fans’ holiday dinner wish list

Warning signs before the fall: Inside the investigation into the Flatbush collapse