Passenger fury at Ryanair after pressure drop forces landing

Posted: Updated:

BERLIN (AP) - Passengers of budget airline Ryanair expressed anger Saturday over the way the company treated them following an unscheduled landing in Germany that forced dozens to seek hospital treatment.

In interviews with German and Irish media, passengers described moments of terror as their plane - flying from Dublin to Zadar, Croatia, late Friday - descended suddenly, following what Ryanair said was a drop in cabin pressure.

Oxygen masks fell from the ceiling and passengers reported feeling intense pain in their ears until the plane leveled off and landed at Frankfurt-Hahn airport.

Minerva Galvan Domenech from Spain told news website Spiegel Online that passengers, some of them bleeding from their ears, mouth or nose, had to wait 45 minutes before being allowed to leave the plane.

German police said 33 of the 189 passengers on board were taken to a nearby hospital after complaining of headaches, ear pain and nausea. All were able to leave again by Saturday morning.

Passenger Conor Brennan told the Irish Times newspaper that "airport staff and Red Cross did their best to handle the situation, as Ryanair were nowhere to be seen."

"They really displayed a shocking lack of empathy for their customers, almost bordering on inhumane," he was quoted as saying.

Galvan Domenech said many passengers had to spend the night at the airport, some of them lying on the ground, according to Spiegel Online.

Ryanair said passengers received refreshment vouchers but there was "a shortage of available accommodation." Frankfurt-Hahn has long been a major base for Ryanair.

A replacement flight took some of the passengers to Croatia on Saturday.

Ryanair has long been dogged by accusations of poor service and bad treatment of staff. Last week, Ryanair pilots in Ireland staged their first strike and two more walkouts are planned July 20 and July 24.

Copyright 2018 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."