Disabled senior says Suffolk HEAP service left him without heat

Posted: Updated:
NORTHPORT -

A disabled man in Suffolk says a county service that's supposed to help keep people warm left him without any heat in his house.

On the coldest night of the season, 88-year-old Sal Guadagna is wearing a fur hat and covered in blankets inside his Northport home. Guadagna and his daughters blame Suffolk County's Home Energy Assistance Program.

"It's very cold," Guadagna says. "I have blanket. Thank God for blankets."

Even his home health aide, Patrick, bundled up in flannel pajamas to stay warm in the house.

The family says a HEAP contractor was supposed to give a complimentary inspection and cleaning of Guadagna's boiler last Friday. They he took the boiler apart, shut it down and left Guadagna in the cold.

"There's nothing wrong with the boiler to begin with," says Gina Weber, one of Guadagna's daughters. "They came in, shut down something that was working -- without any explanation other than they felt it wasn't safe."

She says she believes the situation is inhumane and possibly criminal.

For the past week, Guadagna, who was paralyzed by a stroke, has been using four space heaters to try to stay warm. His daughters have been calling HEAP to get them to repair the boiler, but they say all they've been getting is a runaround.

"He's waiting for this to be fixed and they just offered him to go to a shelter," says Andrea Kennedy, Guadagna's other daughter. "He's 88 years old. He's disabled. He's medically unable to even leave the house."

Kennedy called News 12 Long Island, and News 12 called the county executive's office to ask about the case. Within an hour, a representative from the Department of Social Services arrived at Guadagna's house to rectify the problem.

A county spokesman said the county will fix the boiler by Saturday at no charge. The county also says it's going to reach out to the Department of Consumer Affairs to investigate what went wrong.

  • SlideshowsSlideshowsMore>>

  • Dog Day Fridays for October 19

    Dog Day Fridays for October 19

    Friday, October 19 2018 7:56 AM EDT2018-10-19 11:56:57 GMT
    Olive weighs in at 67 pounds, but she is incredibly gentle in all her ways and when on walks, and would do well in many types of homes.Olive weighs in at 67 pounds, but she is incredibly gentle in all her ways and when on walks, and would do well in many types of homes.

    This week's dogs are up for adoption at Bideawee. The shelter is located at 118 Old Country Road in Westhampton. Their phone number is 631-684-0079.

    This week's dogs are up for adoption at Bideawee. The shelter is located at 118 Old Country Road in Westhampton. Their phone number is 631-684-0079.

  • Sights and scenes from the 2018 Oyster Fest

    Sights and scenes from the 2018 Oyster Fest

    Monday, October 15 2018 10:02 AM EDT2018-10-15 14:02:36 GMT

    Sights and scenes from the 2018 Oyster Fest in Oyster Bay on Oct. 13, 2018.

    Sights and scenes from the 2018 Oyster Fest in Oyster Bay on Oct. 13, 2018.

  • Just Married on Long Island

    Just Married on Long Island

    News 12 Long Island wants to announce your wedding. Share your pictures and videos with News 12 Long Island viewers!

    News 12 Long Island wants to announce your wedding. Share your pictures and videos with News 12 Long Island viewers!

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."