Devastated infrastructure in Puerto Rico is bottlenecking the delivery of donated supplies.

Eileen Ortiz, a Ridgefield Park restaurant owner, says she organized a donation drive and collected 300 pounds of supplies that she is having trouble sending down.

"I spoke to my aunt yesterday, and she was crying," Ortiz says. "She said you won't recognize Puerto Rico if you come today."

Back-to-back hurricanes destroyed or damaged roads and ports across the island. Because the logistics are so difficult, Ortiz says she's trying to ship individual boxes to have her nephew pick up in San Juan and distribute.

In West New York, town and hospital officials are collecting medical supplies and medications to ship to Aguadilla, a difficult to reach area on the western coast.

"Puerto Rico is the size of Connecticut," says Dr. Gina Miranda-Diaz, West New York's health director. "You can imagine getting stuff to people in Greenwich and not being able to get something to somebody in maybe New Haven."

To reach Aguadilla, West New York Mayor Felix Roque says the town will hire its own plane.

"We cannot stand idle and let people die in Puerto Rico," Roque says.

West New York is collecting items for donation in front of Town Hall for roughly the next week or two, officials say.