Consumer Alert: BBB warns of new scam using its name

<p>The Better Business Bureau is normally at the helm of preventing scams, but recently, criminals have used its name to take advantage of unsuspecting victims.</p>

News 12 Staff

Sep 29, 2017, 4:03 PM

Updated 2,399 days ago

Share:

The Better Business Bureau is normally at the helm of preventing scams, but recently, criminals have used the organization’s name to take advantage of unsuspecting victims.
“What it appears to be is an email regarding a complaint from the ‘BBB Abuse Department,’” said Melissa Companick, of the BBB.
Companick said there have been a rash of phishing emails sent out to small business owners. She said the emails claim to be from the BBB saying that someone filed a complaint.
“What it’s really trying to do is to get you to click on this link and then it’s installing malware on to your computer,” Companick said.
As with any email scam, the BBB scam isn't hard to avoid if some basic rules are followed.
First, check the email address to ensure it’s coming from the organization it claims to be. If any questions arise, contact the organization itself.
Second, do not click on email attachments unless they’re undoubtedly safe. If there’s any doubt they might be infected, take the computer offline until it’s fixed.
“It’s not the first time it’s happened. Fortunately, it doesn’t happen all that often. We’ve had a couple of rashes recently. We do work with law enforcement to shut it down as soon as we can,” Companick said.


More from News 12
0:51
Wildfire in Wharton State Forest consumes more than 400 acres of land

Wildfire in Wharton State Forest consumes more than 400 acres of land

1:56
Isolated storms tonight; freeze warning in effect for parts of NJ overnight

Isolated storms tonight; freeze warning in effect for parts of NJ overnight

2:54
Longtime Democratic US Rep. Donald Payne Jr. dies at 65 following heart attack

Longtime Democratic US Rep. Donald Payne Jr. dies at 65 following heart attack

1:53
Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

0:56
Passaic to get $1.6M in federal funds to reduce flash flooding where 2 people died

Passaic to get $1.6M in federal funds to reduce flash flooding where 2 people died

2:56
Doctors combine a pig kidney transplant and a heart device in a bid to extend New Jersey woman's life

Doctors combine a pig kidney transplant and a heart device in a bid to extend New Jersey woman's life

0:43
Jersey Proud: Manchester HS students teach older generation about tech

Jersey Proud: Manchester HS students teach older generation about tech

2:23
'The tower is an eyesore.' Demolition of former Nabisco factory tower set to begin after 1-year delay

'The tower is an eyesore.' Demolition of former Nabisco factory tower set to begin after 1-year delay

1:03
Rep. Gottheimer announces another attempt to put an end to NYC’s congestion pricing plan

Rep. Gottheimer announces another attempt to put an end to NYC’s congestion pricing plan

0:29
Former Wawa gas attendant accused of stealing thousands of dollars from customers

Former Wawa gas attendant accused of stealing thousands of dollars from customers

1:33
AAA: New Jersey gas prices increase nearly 20 cents from last week

AAA: New Jersey gas prices increase nearly 20 cents from last week

2:12
Princeton University accused of violating civil rights of Jewish students

Princeton University accused of violating civil rights of Jewish students

0:37
Prosecutors: Former Jersey City police officer charged with sex assault, criminal restraint

Prosecutors: Former Jersey City police officer charged with sex assault, criminal restraint

0:27
Washington Township police issues warning over 'Water Wars' game

Washington Township police issues warning over 'Water Wars' game

0:34
Camden County man charged in crash that killed young mother

Camden County man charged in crash that killed young mother

2:18
Remnants of bird flu virus found in pasteurized milk, FDA says

Remnants of bird flu virus found in pasteurized milk, FDA says

0:32
US banning TikTok? Your key questions answered

US banning TikTok? Your key questions answered

0:35
Bon Jovi docuseries premieres Friday on Hulu

Bon Jovi docuseries premieres Friday on Hulu

0:31
New federal rule would bar 'noncompete' agreements for most employees

New federal rule would bar 'noncompete' agreements for most employees

1:02
Composting can save money, help gardens and save the planet. Here are 10 tips to get you started

Composting can save money, help gardens and save the planet. Here are 10 tips to get you started