Kane In Your Corner

Kane In Your Corner: Business owner fights with credit card processing company over rates

Posted:
A small business owner from Sussex County says his credit card processing company promised him a great rate but then charged him higher prices and fees, so he got Kane in his Corner. A small business owner from Sussex County says his credit card processing company promised him a great rate but then charged him higher prices and fees, so he got Kane in his Corner.
HOPATCONG -

A small business owner from Sussex County says his credit card processing company promised him a great rate but then charged him higher prices and fees, so he got Kane in his Corner.

Rohan Shetty runs a small hot dog shop in Hopatcong. Every dollar counts, so he was happy about the deal he thought he was getting from his credit card processor, First Data. The contract Shetty signed said he would owe First Data 2.39 percent of each credit card transaction, with no additional fees.  But Shetty says from the beginning, his bills were too high, and at the end of 2016, the company told him it would be raising his rate.

“I said, ‘We have an agreement, how can my rates just change?'” Shetty recalls. He says that’s when he realized he’d been paying too much all along, nearly double the percentage rate, with numerous additional fees.

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