Toll workers to get customer service overhaul
Toll collectors along the Garden State Parkway and the New Jersey Turnpike will be getting a crash course in customer service.
New Jersey Turnpike Authority officials announced a plan that would require all toll workers to undergo customer service training beginning in May.
Officials say the proposal is in response to more than 500 complaints filed against workers. The complaints were featured in an article published by TheSmokingGun.com in February.