I-Team Update: Handicapped-accessible buses
New Jersey Transit officials say they were shocked by what they saw in the I-Team Investigation about handicapped-accessible buses. NJ Transit officials apologized to Eric Hohlach, whom the I-Team followed in his quest to find a handicapped-accessible bus. NJ Transit officials are also promising to fix the problems.
According to NJ Transit officials, the three bus lines investigated by the I-Team were operated by a private bus company contracted by the agency to provide bus service in northern New Jersey. An agency spokesperson says NJ Transit will take steps to make sure what happened to Hohlach never happens again whether the problem was broken equipment, poor training or poor performance by the drivers.
NJ Transit officials say if anyone has any problems with public transportation service, the agency should be contacted.
Click here to see the I-Team investigation on handicapped-accessible buses.