New Jersey attorney general accuses Blockbuster video of deceiving customers
The New Jersey attorney general is suing Blockbuster video stores for deceiving customers with its new ?no more late fees? promotion.
Attorney General Peter Harvey says the movie rental chain promises no more late fees on movies and games, but the public is continuing to be charged late fees. Harvey contends the specifics of the promotion are not posted or explained correctly by employees. The allegations also include failing to inform customers that rentals are automatically converted to a sale eight days after the due date. Harvey also says some stores are not participating in the promotion despite displaying signs to the contrary.
Harvey says Blockbuster claims if a customer returns the rental within 30 days it will reverse the charges on the credit card. However, he says there has been no evidence of that occurring. The state is charging Blockbuster with thousands of violations and is seeking $10,000 for each one. The attorney general is also seeking restitution for late fees charged to customers and an injunction to stop the promotion.