CHERRY HILL - TD Bank announced Thursday that it will retire its fleet of Penny Arcade coin-counting machines following reports that some of the machines inaccurately counted coins.
“We have determined that it is difficult to ensure a consistently great experience for our customers,” TD Bank official Michael Rhodes says.
Rhodes also says that the bank has seen a decline in the number of customers who had been using the machines.
TD Bank will now “provide alternative coin-counting solutions” to customers.
A class-action lawsuit was filed earlier this month in New Jersey by an attorney representing customers who say that they were cheated out of money due to inaccuracies of the machines.