EDISON - After two large-scale power outages across North Jersey since Friday, customers of PSE&G are wondering what's ahead for the power company.
The first outage was reported Friday at around 6 p.m., and the second Monday at around the same time. Both left thousands of people in Bergen and Hudson counties in the dark.
"It's frustrating to lose power, internet, lights- you lose everything you need," says Leo Colon, of Cliffside.
A PSE&G spokesperson says the outages were related and is blaming work at a switching station that's expected to improve the system. In each instance, the blackouts were caused by a cable failure at the Bergen switching station in Ridgefield.
"The first cable failure that happened last Friday, was repaired," says PSEG spokesperson Karen Johnson. "But unfortunately that repair didn't hold, so we needed to go back and make those repairs again.”
The company says it is currently upgrading the system in order to enhance reliability for customers.
"We are working as hard as we can to maintain the reliability and we ask for patience as we upgrade the switching station which will serve them better in the very near future," says Johnson.
Crews are checking on other cables and equipment in an attempt to catch any other issues before they cause power problems, according to Johnson.