EDISON - New Jersey commuters who work in Manhattan are having a rough ride when it comes to taking the NYC subway, according to a new report. The report, compiled by the New York State and City comptrollers over the course of two years, says that Metropolitan Transportation Authority could do a better job of keeping commuters informed.
The report examined an example of 50 out of 3,000 service disruptions. One of the biggest problems found by the study was that there are not enough signs to alert commuters of track changes.
The report also found that while the Metropolitan Transportation Authority does do a good job in publicizing subway track work and train changes on its website, it needs to put more signs up in the station itself.