Lawmakers to hold hearings on long wait times at the MVC

New Jersey lawmakers want to hold a hearing on the long wait times at the MVC.

New Jersey lawmakers want to hold a hearing on the long wait times at the MVC. (8/10/16)

RAHWAY - Some of New Jersey’s lawmakers say that they want to find out why the wait times at the Motor Vehicle Commission offices are so long.

Senate President Steve Sweeney and Sen. Robert Gordon say that they will have special hearings with MVC officials and employees to figure out ways to improve processes at the agency.

MVC customers have often complained about very long lines at the MVC offices, which sometimes stretch around the buildings. Some customers say that they have spent hours at the agency.

The MVC blames the issues on an outdated computer system, which is something Sen. Sweeney wants to shed light on at the hearings.

“It’s not customer service that needs to be fixed, it needs to be the operation, and it starts with the equipment,” he says. “They shouldn’t have a 30-year-old plus computer system that doesn’t work.”

The senator did not say when the hearings would take place.

More on this topic

MVC - Low-Volume Agencies

More information

advertisement | advertise on News 12

Trending Video

The Majestic Lanes bowling alley was damaged when 1 Driver crashes into Woodbridge bowling alley
Mikayla Raji, 8, paid for a Jamesburg police 2 Girl whose father was killed in line of duty buys officer dinner
Preston Taylor admits his involvement in the disappearance 3 Childhood friend admits helping to dispose of missing woman’s body
Computer issues have prevented some Newark city employees 4 Computer issues prevent Newark city employees from being paid
Students, parents and faculty at a Bayonne high 5 Bayonne's Marist High School faces fundraising deadline to stay open

advertisement | advertise on News 12

More News

Many New Jersey residents who patron the MVC NJ MVC faces long lines, outdated computer systems

The New Jersey Motor Vehicle Commission says that long lines and an outdated computer system

Motor Vehicle Commission computers are back online after MVC computers back online after morning glitch

A spokesperson for the Motor Vehicle Commission says that its computers are back online after

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE