KIYC: Lemon Law gets NJ couple Judy Peters and Anthony Merrell a new Jeep

A woman from Ocean County has a brand new Jeep, all because she paid close attention to a Kane In Your Corner special about the

A woman from Ocean County has a brand new Jeep.

A woman from Ocean County has a brand new Jeep. (9/25/14)

JACKSON - A woman from Ocean County has a brand new Jeep, all because she paid close attention to a Kane In Your Corner special about the New Jersey Lemon Law.

Judy Peters and Anthony Merrell were happy when they bought a 2014 Jeep Grand Cherokee, until the problems started.

"The service engine light came on," Anthony says. "Got it back within a day. Probably within another 3-4 weeks, it came on again. Brought it back. This happened six times."

The last straw came when they were filling up at a gas station. Part of the gas tank broke off. Anthony says the attendant "just looked at me and said 'what do you want me to do with this?' I said 'beats me!'."

Although it was clear to the couple that the car was a lemon, they say doing something about it seemed overwhelming, until Judy watched the Kane In Your Corner Lemon Law Phone Bank last November. The special report gave viewers the opportunity to call in and speak to a panel of automotive attorneys and experts.

"We had a number of viewers who received thousands of dollars in cash, just by picking up the phone and submitting the necessary documents," says automotive consumer advocate Michael Sacks, with the Lemon Law firm of Kimmel and Silverman. "We had other viewers who received new cars and others who received complete repurchases."

Few did better than Judy Peters. Last month, Chrysler came through with a replacement vehicle: a brand new Jeep Grand Cherokee. The automaker also paid all of Peters' legal fees, as required by the law. It's exactly the kind of outcome the couple was hoping for.

"As a matter of fact," says Judy, "I was in the grocery store and I overheard one of the girls at the courtesy counter talking about needing to research the Lemon Law. And I just ran right up to the counter and said 'It's easy!'."

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