KIYC: Homeowners affected by Irene still looking for FEMA help

A year after Hurricane Irene hit New Jersey, some homeowners, even those with flood insurance, are still not close to returning to their homes, and

Some homeowners, even with flood insurance, still haven't

Some homeowners, even with flood insurance, still haven't returned to their homes.

LAKE HIAWATHA - A year after Hurricane Irene hit New Jersey, some homeowners, even those with flood insurance, are still not close to returning to their homes, and confusion about the flood insurance appeals process could be one reason it's taking so long.

Lauren O'Gorman, of the Lake Hiawatha section of Parsippany, called Kane In Your Corner when the one-year anniversary of the storm hit, and her home was just an empty shell, without floors or interior walls. O'Gorman has flood insurance, but the claims adjuster offered her just over $70,000 to repair flood damage. Estimates from contractors have come in as high as $172,000.

"Our neighbors didn't have flood insurance and they're back in their home." O'Gorman says. "I don't understand the difference there. You pay flood insurance all these years and they can't help you."

O'Gorman isn't the only New Jersey flood victim to call Kane In Your Corner with this complaint, and misunderstandings about the flood insurance system could be partially to blame. O'Gorman has been calling and sending letters to her insurance company and the claims adjuster, asking for additional money. Unfortunately, that means she was asking the wrong people. Flood insurance claims are actually paid by the Federal Emergency Management Agency, which means FEMA also handles all appeals.

FEMA spokesman Don Caetano urges anyone who believes their flood insurance settlement was too low to file a written appeal. "The decision is not set in stone. We're always willing to look at estimates and reconsider," he says.

Click here for more information about appealing your flood insurance claim

More on this topic

advertisement | advertise on News 12

Trending Video

Monmouth County officials continue to search for missing 1 Officials continue to search for missing 19-year-old
Police in Asbury Park calling for cease fire 2 Police in Asbury Park call for cease-fire after shootings
A fire destroyed this house on Bramhall Avenue 3 Early morning fire destroys house in Jersey City
Jersey Weekend Buzz 4 Jersey Weekend Buzz
VIDEO: Man reunited with missing wedding ring 5 VIDEO: Man reunited with missing wedding ring

advertisement | advertise on News 12

Features

It's good to know you have Walt Kane Kane in Your Corner

It's good to know you have Walt Kane in your corner.

News 12 takes a look at the hottest Tech Check

Eric Landskroner has a look at the latest gadgets and biggest stories in tech.

News 12 On the Scene

Check out these exclusive videos from New Jersey celebs!

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE