Cell phones and 911 not a good match in Wyckoff

Wyckoff's police chief is expressing concerns about how cell phones can delay officers in reaching residents during an emergency. Chief Benjamin Fox says that when

Wyckoff's police chief says there are significant delays when people use cell phones for emergencies.

Wyckoff's police chief says there are significant delays when people use cell phones for emergencies. (1/4/13)

WYCKOFF - Wyckoff's police chief is expressing concerns about how cell phones can delay officers in reaching residents during an emergency.

Chief Benjamin Fox says that when residents use a land line to dial 911, dispatchers automatically access your home address and can send help right away.

But when 911 is dialed from a cell phone, dispatchers can only see the phone number. This means that if a call gets dropped or the person on the phone is unable to give the address, the emergency response could be seriously delayed.

The chief suggests that residents should program their local police department's direct phone number into their cell phones and dial that in case of an emergency.

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