EDISON - Many homeowners in New Jersey are still waiting for insurance checks nearly four months after Sandy.
When the National Flood Insurance Program settles a claim, the money goes to a mortgage company before the homeowner. This has resulted in many residents having to exhaust savings and battle to get the insurance money to which they are entitled.
Many customers complain of banks having poor customer service and missing paperwork, preventing them from getting information needed to obtain the money to fix their homes.
Since Sandy, 430,000 families filed insurance claims in New Jersey.