FCC discusses cell phone failure during Sandy

Panelists from a variety of industries met in Hoboken to discuss what went wrong, and how to fix it.

Panelists from a variety of industries met in Hoboken to discuss what went wrong, and how to fix it. (2/5/13)

HOBOKEN - Officials from the Federal Communications Commission (FCC) came to Hoboken tonight to try and determine what went wrong with cell phone coverage during Hurricane Sandy, and how to fix it.

Many residents complained both during and after the storm that they were unable to access service on cell phones, smartphones and tablets. The communications breakdown made it nearly impossible to communicate during the emergency.

Some possible solutions included making competing cell phone companies work together in the event of a crisis, and better harnessing texting and social media to communicate during emergencies.

The FCC plans to hold a series of similar panel discussions in other regions, and use the information collected to improve communications services in the future. 

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