As long lines continue to stretch around Motor Vehicle Commission offices, the agency hit the road with a mobile unit in Hoboken.

"I waited in Jersey City before, and I literally waited on line for two hours just to get to the door for them to say they weren’t taking the photos for the license, so it was like absolutely for nothing,” says Ashley Medina.

Medina is one of thousands of New Jersey residents who are frustrated by the backups at the MVC. But she says that it was a different experience at the mobile MVC setup in Hoboken.

“Not a bad experience. The line went pretty fast for all the people that were here,” she says.

But others were still left frustrated as the line in Hoboken was cut off by 9 a.m. because of the amount of people that showed up.

"I wait here. I get all the way here at 10:40 a.m. and now they told me they can’t. It's completely – it’s a madhouse. It's run by incompetent people,” says Jessica Florez.

Hoboken was one of many stops on the MVC mobile tour. The agency was doing it before the COVID-19 pandemic shut the agency locations down.

Assemblyman Annett Chaparro, who helped organize the stop, says that taking services on the road can help alleviate some of the in-person crowds. But she says that customers still have to do their part to keep things moving.

“Have all your documents. Don’t think that because you have a copy of something it’s good enough. We want originals. Just like we did with the agency. You know, if you’re going to be turned away at the agency, you’re going to be turned away here,” Chaparro says.

Officials say that it is important to keep in mind that setups like the one in Hoboken can only help so many people. The one in Hoboken capped its capacity at 100 people. They say that it is important to show up early to make sure customers get served.

Another mobile MVC unit will take place in Hoboken in November.